Ecommerce

From optimising online product journeys to analysing customer behaviour and driving digital campaigns, you’ll be at the heart of our fast-growing eCommerce team. This is your chance to work on real projects, gain hands-on experience, and make a tangible impact in a global retail business.

Start date: September 2026
Location: Watford
Duration: 12 months

Applications are now closed.

When you think of a retailer’s website you probably think of various convenience factors such as guaranteed sizing, colours and delivery options. The challenge TK Maxx faces is that our website is different from every other retailer out there. Our site is just like one of our amazing stores – full of treasures and finds unique to the store – whether that’s on your local high street or accessed at the tap of a button. So whilst we may not hold every product, in every colour, at every size – the product we do have is exciting, fresh and changes every single day. Which we think is far better way to shop!

The eCommerce team at TK Maxx works hard to land that experience with our customers every day, exciting them about the product that has just arrived, encouraging them to buy it before it sells out and delivering an experience on site that is comparable to the joy of shopping with us in store. We do that across 3 transactional sites in the UK, Germany and Austria balancing a European outlook with the need to engage a local audience with relevant product and content.

As part of the department, you’ll be collaborating with partners in the broader eCommerce team as well as other functions within the business, on a daily basis. You’ll contribute to developing strategy and delivering our tactics. You’ll need to balance creative thinking with a sharp commercial focus; and grasp what eCommerce means in an off-price organisation as you hone your all-round skills. Our off-price business moves faster than many other retailers, so you need to be agile and ready for every challenge that comes your way.

The Site Optimisation Team who are responsible for the optimisation of all onsite customer journeys including, but not limited to, the customer shopping funnel.  Through site analysis, insight and A/B testing the Site Optimisation Team formulates strategies to maximise sales, service and conversion through site content, search, navigation, PLPs, PDPs and cross-GM product curation.

The UX Design team who are responsible for the overall success of the experience when customers become users of our digital products. We do this through execution and analysis of user research and data to determine close understanding of users and create solutions that fit with users understanding and needs when shopping online.

The Digital Product Development team who are responsible for defining the requirements and scope of Ecommerce IT projects and enhancements. The team partners with the UX Design team to deliver a great customer experience across all devices and ensure final delivered products meet the needs of the customer and the business. Through collaboration with business and IT partners, the DPD team prioritise the TJXE Digital roadmap and requirements backlog.

The Digital Operations team who are responsible for driving efficiencies, cost savings and customer facing improvements across the end-to-end journey for ecommerce products and orders.

Outside of Ecommerce, you will also be able to get to know and spend time connecting with other areas of the business to further expand your insight and experience throughout the year.